Privacy Policy
At Al Manzil Gourmet Dining, we are committed to protecting your privacy and ensuring the security of any personal information you provide while using our online platform. This privacy policy outlines how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Information We Collect
When you use our site or services, we may collect personal data that you voluntarily provide. This may include your name, contact details, payment information, reservation preferences, and any other information necessary to fulfill your requests or enhance your experience. Additionally, we may collect technical data such as IP addresses, browser type, and browsing behavior to improve our services and maintain security.
Use of Information
The information collected is used to:
- Provide and manage reservations and catering services
- Communicate with you regarding your bookings, events, and inquiries
- Process payments and fulfill contractual obligations
- Improve our culinary offerings and customer service
- Comply with legal and regulatory requirements
- Protect against fraud and unauthorized use
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. Your data may be shared with trusted service providers who assist us in operating our business, such as payment processors, event planners, and IT service providers, solely for the purpose of delivering our services. These third parties are obligated to keep your information confidential and secure. We may also disclose your data if required by law or to protect the rights, property, or safety of our company, customers, or others.
Data Retention
Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. When data is no longer required, we ensure it is securely deleted or anonymized.
Your Rights
Under GDPR and relevant data protection laws, you have the right to:
- Access the personal information we hold about you
- Request correction or updating of inaccurate data
- Request deletion of your personal data where there is no overriding legal reason to retain it
- Object to or restrict certain processing activities
- Request the transfer of your data to another service provider
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us by mail at our physical address provided below.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Access to personal data is limited to authorized personnel who require it to perform their job duties.
Cookies and Tracking Technologies
Our online platform may use cookies and similar technologies to enhance user experience, analyze traffic, and customize content. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our site.
Links to Other Websites
Our site may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take prompt steps to delete it.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review the policy regularly to stay informed about how we protect your information.
Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, you may contact us by mail at:
Al Manzil Gourmet Dining
45 Al Wasl Road,
2nd Floor,
Dubai, Dubai 23456
United Arab Emirates
We value your trust and appreciate your confidence in our services. Your privacy is important to us, and we are dedicated to protecting it.